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Kdy bude zveřejněn program?","Program je obvykle zveřejněn na stránkách www.dtm.com přibližně 7–10 dní před konáním akce.",{"_9":52,"_53":61,"_55":62},"Jsem členem ADAC. Jaké výhody mám v rámci DTM?","Členové ADAC mají slevu 10 % na všechny vstupenky. Pro získání slevy je nutné zadat číslo člena ADAC v nákupním košíku. Upozornění: Nelze kombinovat s jinými slevami.",{"_9":52,"_53":64,"_55":65},"Kde si mohu rezervovat parkovací místo?","Na některých závodních okruzích si můžete předem zakoupit parkovací místa. Ta lze zakoupit výhradně prostřednictvím závodních okruhů.",{"_9":52,"_53":67,"_55":68},"Bude se konat pitwalk?","V současné době se finální organizační provedení pitwalků na různých místech konání akce koordinuje s místními úřady a provozovateli závodních okruhů.\n\nAktuální informace jsou pravidelně zveřejňovány na stránkách www.dtm.com.",{"_9":52,"_53":70,"_55":71},"Jak se mohu podívat do zákulisí? - Prohlídka paddocku s průvodcem","Vydejte se na vzrušující a exkluzivní cestu do zákulisí DTM. Získejte informace z první ruky a těšte se na jedinečný zážitek při návštěvě nejdůležitějších míst v paddocku (např. pneuservis, technická kontrola, parc fermé, prohlídka boxů a mnoho dalšího). 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den nächsten Minuten erhalten Sie Ihre Buchungsbestätigung sowie die Rechnung bequem per E-Mail. Bitte prüfen Sie auch Ihren Spam-Ordner, falls die Nachricht nicht direkt im Posteingang erscheint.
\n\n\nAm Veranstaltungstag bringen Sie bitte Ihre Tickets mit – entweder ausgedruckt oder digital auf Ihrem Smartphone. Halten Sie diese am Eingang bereit, damit Ihr Einlass reibungslos verläuft.
\n\n\nGenießen Sie das Event in vollen Zügen und freuen Sie sich auf ein einzigartiges Erlebnis voller Emotionen, Action und unvergesslicher Momente.
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\nNachfolgend möchten wir Sie über unsere Dienstleistung im elektronischen Geschäftsverkehr informieren.
\n
\n**1. Information zu unserem DTM Ticketshop**
\n
\na) Dienstleistungserbringer:
\n
\nGerman Touring Car Motorracing Event GmbH (GTM), Hansastr. 19, 80686 München
\n
\nb) Allgemeine Beschreibung der Dienstleistung
\n
\nDer offizielle DTM Ticketshop ist ein Online-Webshop für Eintrittskarten zu den Rennen der Deutschen Tourenwagen Masters (DTM). Die Website ermöglicht es Motorsportfans, Tickets für verschiedene Veranstaltungen der DTM-Saison zu erwerben – darunter Rennen an bekannten Strecken wie dem Nürburgring, Hockenheimring, Sachsenring und Red Bull Ring.
\nDie angebotene Dienstleistung umfasst, die Auswahl und Buchung von DTM Tickets für einzelne Renntage oder komplette Rennwochenenden sowie exklusive DTM Tickets für Zusatzangebote wie Track Safaris, Fan-Touren und VIP-Erlebnisse.
\nDer Ticketshop richtet sich an alle, die Motorsportveranstaltungen live erleben möchten, und bietet eine zentrale Anlaufstelle für die Planung und Buchung von DTM-Erlebnissen.
\n
\nc) Beschreibungen und Erläuterungen, die zum Verständnis der Durchführung der Dienstleistung erforderlich sind
\n
\n*Der Kauf im DTM Ticketshop erfolgt in folgenden Schritten:*
\nÜbersicht zu den Rennveranstaltungen\nAuf der Seite [Offizieller DTM Ticketshop | Ticketshop](https://tickets.dtm.com/de) sehen Sie eine Übersicht der aktuellen Rennveranstaltungen. Jede Veranstaltung ist als Link mit dem Namen des Rennorts und dem Datum versehen, z. B. „DTM 2025 – Nürburgring, 08.–10. August 2025“. Sie können die von Ihnen gewünschte Rennveranstaltung öffnen, indem Sie auf das Bild der Veranstaltung klicken.
\n
\n*Ticketart auswählen*
\nAuf der Übersichtsseite zu den verschiedenen Rennveranstaltungen können Sie zwischen den verschiedenen Ticketoptionen auswählen und sich bspw. für eine DTM oder DTM VIP Tageskarte, ein Wochenendticket oder ein exklusives Zusatzangebot wie „Track Safari“ oder „Fan Tour powered by Pirelli“ entscheiden. Jede Option ist mit einem „Infos“-Button und einem gelben „Tickets“-Button versehen.
\nÜber die Die [DTM VIP Hospitality | DTM](https://dtm.com/de/die-dtm-vip-hospitality) gelangt man auch direkt zu den entsprechenden VIP- Tickets. Klicken Sie auf den gelben Button „Jetzt VIP-Tickets kaufen“ gelangen Sie zur Übersicht der VIP-Tickets. Diese sind mit einem Button „Mehr Informationen“ und mit einem schwarzen Button „Tickets kaufen“ versehen.
\nFür den Kauf der gewünschten Ticketart, klicken Sie immer auf den jeweiligen Button mit der Ticket Bezeichnung, d.h. entweder „Tickets“ oder „Tickets kaufen“.
\n
\n*Sitzplatz oder Kategorie wählen*
\nAnschließend können Sie je nach Veranstaltung einen Sitzplatz auf einer Tribüne (falls verfügbar), oder eine Kategorie wie „Stehplatz“, „VIP“, „Familienticket“ etc. (falls angezeigt) auswählen. Außerdem können Sie die Anzahl der Tickets über die Plus und Minus Taste angeben, je nachdem, ob Sie ein oder mehrere „Normalpreis“ Tickets (Gilt für Jugendliche / Erwachsene ab 16 Jahre), ermäßigte Tickets (Gilt für Schwerbehinderte (mind. 50% Behinderungsgrad) und Begleitpersonen (falls Kennzeichnung \"B\" im Ausweis vorhanden)) oder Tickets für Kinder (gilt für Kinder bis inkl. 15 Jahre) kaufen möchten.
\nÜber den Filter ist es zusätzlich möglich, dass Sie für die Vorsortierung eine Preis-Spanne eingeben.
\n
\n*Warenkorb und Kasse über Einkaufswagen Symbol*
\nKlicken Sie oben in der gelben Leiste der Website auf den Einkaufswagen, öffnet sich eine Übersicht zu Ihrer ausgewählten Rennveranstaltung, inklusive Anzahl und Preis des/der Ticket(s). Dort können Sie noch – wenn vorhanden – einen Rabattcode einlösen und/oder einen Vorteil als ADAC Mitglied nutzen.
\nZudem ist die Versandart auszuwählen.
\nAnschließend können Sie das Ticket über PayPal mit Klick auf „PayPal“ kaufen. Sie werden sodann zu PayPal weitergeleitet.
\nSie können das Ticket jedoch auch kaufen, indem Sie auf „Zur Kasse“ klicken. Sie werden dann zum Checkout weitergeleitet.
\nAlternativ können Sie statt dem Einkaufswagen Symbol auch das am Rande auf der Website eingebettete Ticketsymbol verwenden, um ihre Ticketbestellung fortzusetzen.
\n
\n*Warenkorb und Kasse über Ticketsymbol*
\nRechts am Bildschirmrand befindet sich ein dunkelgrauer Kasten mit weißem Ticketsymbol. Im Kasten wird live Ihre verbleibende Zeit der insgesamt 15-minütigen Ticketreservierung anzeigt. Klicken Sie auf den Kasten mit dem Ticketsymbol, können Sie zum Warenkorb oder zur Kasse weiternavigieren.
\nIhre ausgewählten Tickets befinden sich im Warenkorb und können unter „Zum Warenkorb“ nochmals eingesehen werden.
\nKlicken Sie auf „Zur Kasse“ werden Sie zum Checkout weitergeleitet. Teilweise besteht auch die freiwillige Möglichkeit, dass Sie ihr Ticket zuvor noch über „Upgrade my Experience“ upgraden.
\n
\n*Checkout*
\nMit Klick auf den Button „Zur Kasse“ gelangen Sie zum Checkout mit einem Anmeldefenster, in welchem Sie als bereits registrierter Nutzer Ihre E-Mail-Adresse und Ihr Passwort eingeben.
\nÜberdies besteht die Möglichkeit, dass Sie als Gast fortfahren oder sich neu Registrieren.
\n
\n*Checkout als registrierter Nutzer*
\nAls registrierter Nutzer gelangen Sie nach Ihrer Anmeldung zu einer Übersicht Ihrer bereits abgespeicherten E-Mail-Adresse, Lieferadresse und Rechnungsadresse sowie zur Versandart. Diese Angaben können teilweise noch entsprechend vor Klick auf Weiter angepasst werden.
\nNachdem Sie Ihre Angaben überprüft haben, kommen Sie mit Klick auf „Weiter“ zur Bestellübersicht und können nun zahlungspflichtig die Tickets bestellen.
\nHierfür wählen Sie eine Zahlungsmethode und klicken auf den schwarzen Button „Zahlungspflichtig bestellen. Alternativ können Sie eine Zahlungsabwicklung direkt über Paypal nutzen.
\n
\n*Checkout als Gast*
\nSofern Sie als Gast mit dem Checkout fortfahren, müssen Sie Angaben zu Ihren Persönlichen Informationen, wie Vor- und Nachname machen. Außerdem sind Angaben zur Lieferadresse und ggf. einer von dieser abweichenden Rechnungsadresse einzugeben. Anschließend kommen Sie mit Klick auf „Weiter“ zur Bestellübersicht und können nun zahlungspflichtig die Tickets bestellen.
\nHierfür wählen Sie eine Zahlungsmethode und klicken auf den schwarzen Button „Zahlungspflichtig bestellen. Alternativ können Sie eine Zahlungsabwicklung direkt über Paypal nutzen.
\n
\n**2. Informationen zur Barrierefreiheit**

\n*Beschreibung der geltenden Anforderungen*
\nFür Dienstleistungen im elektronischen Geschäftsverkehr (Digitale Dienste) gelten nach dem BFSG besondere Anforderungen für Dienstleistungserbringer. \nWir bieten einen digitalen Dienst an, der auf individuelle Anfrage eines Verbrauchers im Hinblick auf den Abschluss eines Verbrauchervertrags erbracht wird.
\nDieser Dienst ist barrierefrei zu gestalten, sodass er für Menschen mit Behinderungen in der allgemein üblichen Weise, ohne besondere Erschwernis und grundsätzlich ohne fremde Hilfe auffindbar, zugänglich und nutzbar ist.
\n
\n*Beschreibung, wie die Dienstleistung die geltenden Barrierefreiheitsanforderungen erfüllt*
\nWir ergreifen umfassende Maßnahmen, um sicherzustellen, dass unsere digitalen Angebote für alle Nutzer, einschließlich Menschen mit Behinderungen, zugänglich sind. Um die geltenden Barrierefreiheitsanforderungen des BFSG gesetzeskonform umzusetzen, gestalten wir daher die digitalen Dienste für Verbraucher in barrierefreier Form und berücksichtigen insbesondere die europäische Normvorgabe der EN 301 549 sowie die Web Content Accessibility Guidelines – WCAG. Wir setzen dabei die jeweils erforderlichen Maßnahmen für Wahrnehmbarkeit, Bedienbarkeit, Verständlichkeit und Robustheit für diesen digitalen Dienst um.
\nMit der Umsetzung und Einhaltung der aufgeführten Anforderungen und Prinzipien stellen wir für die Nutzer sicher, dass auch Menschen mit Behinderungen uneingeschränkten Zugang zu digitalen Diensten genießen können und ihr Recht auf Teilhabe am Leben in der Gesellschaft gestärkt wird.
\n
\n*Angabe der zuständigen Marktüberwachungsbehörde*
\nDie zuständige Marktüberwachungsbehörde ist die “Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen” (MLBF) mit Sitz in 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DTM mogą cieszyć się prawdziwą atrakcją o wartości kolekcjonerskiej. Od teraz nabywcy biletów mają możliwość otrzymania biletów na weekendy wyścigowe DTM w formie ekskluzywnego RacePass. Wysokiej jakości, solidny bilet w formie fizycznej zastępuje bilet papierowy lub mobilny i jest dostarczany wygodnie do domu za 15 euro plus koszty wysyłki.","DTM-Fans dürfen sich auf einen echten Hingucker mit Sammlerwert freuen. Ticketkäufer haben ab sofort die Möglichkeit, ihre Eintrittskarten für die DTM-Rennwochenenden als exklusiven RacePass zu erhalten. Das hochwertige und stabile Hardticket gilt anstelle eines Papier- oder Mobile-Tickets als Ticket und wird in der RacePass Box für 15 Euro zzgl. Versandkosten bequem nach Hause geliefert.","With the RacePass, the DTM is now offering a special highlight for all fans of the series! A must-have RacePass lanyard with the personalized RacePass for real motorsport enthusiasts!\n \nWith the RacePass, fans not only receive their ticket in the form of a high-quality PVC card, but also a lasting memento of the DTM experience. This exclusive card can be selected as an add-on in the shopping cart when purchasing new tickets or ordered at a later date in addition to tickets already purchased.\n \nThe RacePass is available for €15 (plus shipping costs) and makes every DTM weekend even more special!\n \nGet it now and experience motorsport up close!","defaultLanguage",{"_9":232,"_233":836,"_235":89,"_237":238},"pageUrl","https://tickets.dtm.com/cs/contact","actionData","errors"]

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